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Step Into AI vs Tradify
Tradify is UK job management software for tradespeople. Step Into AI starts earlier, with the phone call and the enquiry. Many trades will want what each does well. Checked 7 November 2026.
We make Step Into AI, so read this with that in mind. The facts about Tradify come from their UK website, which we read on 7 November 2026. Prices and features change, so check with them before you decide.
Tradify is job management software for UK tradespeople, priced in pounds per user. Its story starts once the work is coming in: quoting, scheduling, tracking, invoicing and payments. We did not see an AI receptionist on their website. Step Into AI starts at the phone ringing. The AI receptionist answers, the enquiry is recorded, followed up and quoted, and on Complete Operations it carries on to jobs and invoices.
At a glance
The options side by side
Tradify
Suits: UK tradespeople, from sole traders upwards, who want to run jobs and connect to their accounting software
Strengths
- Written for UK trades, with UK trade features such as certificates
- Prices in pounds on the website
- Connections to accounting software, their website shows
- A 14-day free trial with no card
- Named UK customers, with their trade and town
Trade-offs
- No AI receptionist shown on their website, so missed calls stay missed
- Priced per user, so the cost rises as the team grows
- Enquiries are a small first step; the focus is the job
Typical cost: Their website shows £34 Lite, £37 Pro and £44 Plus, per user per month.
Step Into AI
Suits: UK owner-run service businesses that miss calls on the job and lose enquiries before they become quotes
Strengths
- The AI receptionist answers 24/7 in your business name, takes the details and books visits
- Every enquiry from phone, email, text, chat or form in one list
- Branded quotes, follow-ups and a next step on every enquiry
- Priced per plan, not per user
- Jobs, visits, the engineer's field day and invoices on Complete Operations
Trade-offs
- No connection to accounting software today
- Fewer trade-specific job features than Tradify, such as certificates
- Invoices show payment status; customers cannot pay an invoice by card through us
- The trial is 7 days, shorter than Tradify's 14
Typical cost: Enquiry Hub £69, Never Miss an Enquiry £249 (founding price £199), Complete Operations £329, a month ex VAT.
Detail
Side by side
Tradify facts are from their UK website on 7 November 2026.
| What matters | Tradify | Step Into AI |
|---|---|---|
| Who it is for | UK tradespeople | UK owner-run service businesses, trades included |
| Where it starts | The enquiry and the quote | The phone ringing, a chat, an email or a form |
| Where it stops | Invoicing and payments | The invoice and payment status, on Complete Operations |
| AI receptionist | Not shown on their website | On Never Miss an Enquiry and Complete Operations |
| Trade certificates | Yes | No |
| Accounting software connections | Yes, their website shows several | No |
| How pricing works | Per user, in pounds | Per plan, in pounds |
| Free trial without a card | 14 days | 7 days |
| UK or US | UK | UK |
Who each is for
Both are for UK businesses and both write in plain British English. Tradify is for tradespeople who want to run their jobs, paperwork and certificates well. Step Into AI is for owners who lose work before it becomes a job: the call missed up a ladder, the email not answered, the quote never chased.
Where each starts and stops
Tradify's journey, as their website lays it out, runs from enquiry through quoting, scheduling, tracking and invoicing to payments, with most of the weight on the job. Step Into AI puts its weight at the front: the AI receptionist answers, the enquiry is recorded with a recording and summary, and the follow-up and quote happen in the same place. Complete Operations adds jobs, visits and invoices, but Tradify goes deeper on the job side.
How pricing is shown
Both show prices in pounds. Tradify charges per user: their website shows £34 Lite, £37 Pro and £44 Plus per user per month. Step Into AI charges per plan, not per user: £69, £249 (£199 founding price) and £329 a month, ex VAT. Call minutes and texts are included. All plans are month to month.
Accounting software
This is a clear win for Tradify. Their website shows connections to accounting software. Step Into AI has no connection to Xero, QuickBooks or Sage today. If sending invoices straight to your accounts matters to you, weigh that carefully.
What Tradify does well
Tradify speaks the language of UK trades, with features such as certificates that trades need. Prices are on the page in pounds. The 14-day trial needs no card. Their customer stories name the trade and the town, which is a good way to show proof.
When Tradify is the better choice
- Your phone is covered and your main need is running jobs and certificates.
- You want job and invoice information to go into your accounting software.
- You are a sole trader who wants job management at a per-user price.
- You want a longer free trial before deciding.
When Step Into AI is the better choice
- You miss calls on the job and lose enquiries to whoever answers first.
- You want every enquiry, from any channel, in one list with a next step.
- You want quotes chased without relying on memory.
- You have a team and prefer a plan price to a per-user price.
Our recommendation
If your phone is covered and you want strong UK job management with accounting connections, Tradify is a good choice. If you lose work at the first call or the first quote, Step Into AI fixes that part. Try the AI receptionist free for 7 days, with no card, and divert your number so it answers your real calls.
Questions people ask
Does Step Into AI connect to accounting software?
Not today. Step Into AI has no connection to Xero, QuickBooks or Sage today. Invoices on Complete Operations show payment status inside Step Into AI.
Does Tradify have an AI receptionist?
We did not see one on their website on 7 November 2026. Ask them if this matters to you.
Does Step Into AI charge per user?
No. Each plan has one monthly price, ex VAT. Team and roles are included on every paid plan.
Can I keep my number?
Yes. Divert your existing number to the business number we give you. There is no porting and no new phone system.
When was this page checked?
Checked 7 November 2026. If something here is out of date, tell us and we will correct it.
Resources
Related guides
How many enquiries does a UK trade business lose to missed calls?
Nobody knows their own number until they measure it. Here is a simple way to work out what missed calls are costing your business, and what to do about it.
How to follow up a quote without annoying the customer
Most quotes are never chased because chasing feels pushy. It does not have to. A simple follow-up sequence, with example messages you can copy.
Hear it answer a call.
Book a demo and we will ring the receptionist together, with your script.