Legal
Subprocessors
A subprocessor is a third party that processes personal data on our behalf to deliver part of the service. This page lists the categories of subprocessor we use. We keep the named list current and will give customers at least 30 days' notice before adding a new one, as set out in our data processing terms.
| Category | Purpose | Location |
|---|---|---|
| Web hosting | Hosting this website and customer enquiry records | United Kingdom |
| Platform hosting | Hosting customer records and application services | United Kingdom |
| Telephony carrier | Carrying calls and SMS, number porting | United Kingdom |
| AI model provider | Call transcription, summaries and drafted content. Contracted not to train on customer data. | UK, EU or USA with transfer safeguards |
| Email delivery | Sending transactional and, where enabled, marketing email | UK or EU |
| Backup storage | Encrypted off-site backups | United Kingdom |
Customers can request the current named list of subprocessors by emailing info@stepinto-ai.com. We also use advertising and analytics platforms on this website with visitor consent; those are described in the cookie notice rather than here, because they process data as independent controllers.
Step Into AI is a trading name of Manchester PC Services Ltd, company number 13356970, registered office Jactin House, 24 Hood Street, Ancoats, Manchester, M4 6WX. Contact: info@stepinto-ai.com.